Customer Testimonials

We work very hard for our customers because nothing pleases us more than helping our clients acheive the dream of affordable home ownership. We want to add you to our list of very satisfied customers.

Read what others have said on Yelp about working with us:

I have known Floyd Walters, owner of BWA Mortgage longer than my husband! I have always known him to be honest, fair and kind. Exactly what you should be looking for in a mortgage lender. He is great at matching my home buyers with the right lender and loan program. When he tells you he will do soemthing you can count on it. I highly recommend Floyd for your real estate financing needs.

- Phyllis H.
La Canada Flintridge, CA | August 30, 2012

Reading through the other reviews, I found myself nodding in agreement at all the other five star evaluations of Floyd Walters and his team at BWA Mortgage! Floyd has helped me with two mortgages: one about 17 years ago, and one he's just found for me (June 2018), together with a couple of refinances in the intervening years. What stands out with Floyd is his patience and friendly explanations of the complex mortgage process, the pros and cons of various technical decisions, and how they relate to your particular needs. It's all very reassuring, which is so important during what can be a rather stressful period. Top marks: First Class!

- Julian B.
Pasadena, CA | June 07, 2018

I was referred to Floyd by my excellent accountant. I had been having trouble with securing a home loan through Bank of America. Due to an old business I used to co-own, Bank of America wanted the sun and the moon, documentation wise...and then some! Bank of America was exceedingly slow in the process, and I was seriously nervous they'd pull the plug on our dream house. I contacted Floyd in the hopes of exploring getting double-approved, but was still unsure if due to my situation, there were any alternatives. Floyd called back, and we proceed to talk everything over, in great detail. He offered to look over my documents and give his assessment, and see if my concerns were founded. After much exceedingly helpful correspondence, Floyd felt confident that nothing in my documents would prevent me from obtaining a mortgage. In the off-chance Bank of America fell through, Floyd said he would be happy to help with my mortgage, going so far as to send many follow up emails, checking in with me during the Bank of America process, and offering ideas and suggestions. Ultimately, Bank of America came through (after MUCH stress and grief) and I did not need to enlist the full range of services Floyd offered. However, if I had to do it all again (and had I known of Floyd sooner, I would have most definitely worked with Floyd! Based simply on my phone conversations and emails where his expertise shined, I would not hesitate to recommend to a friend, or seek his professional council--Floyd, thank you and I hope to work with you again!

- Aram I.
Los Angeles, CA | January 10, 2018

There is not enough words to describe how great this business is. Floyd is the most kind, caring, and responsive person you could ever want when you are purchasing a home. When my husband and I bought our first home, we had a million questions! Floyd would kindly respond to every single question with IN-DEPTH answers in a way that you completely understand the whole process. He always offered advice and information to us about the loan and different options. The cherry on top was Floyd and his team were QUICK!! They got things done immediately. I highly recommend this company, you will not regret it!

- Krystal M.
Pasadena, CA | January 26, 2018

BWA Mortgage did a great job for us. We were first-time home buyers, and BWA did a good job making sure that all of the details were covered. We got a very competitive rate, and BWA even contacted us twice with improvements to our loan terms. They were fast, efficient, and we closed escrow in less than 30 days. I highly recommend BWA Mortgage to anyone who is looking for their next home loan.

- Ryan C.
Los Angeles, CA | December 27, 2017

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